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  FREQUENTLY ASKED QUESTIONS (FAQ)
My progam has become corrupted by a virus and crashes everytime it starts up. How do I reinstall it?
 
Goto START > SETTINGS > CONTROL PANEL > ADD/REMOVE PROGRAM. Then remove all instances of the program even demos. If asked remove shared components.

Use Windows Explorer and goto where you installed the program, e.g. usually c:\program files\desktopauthor. Delete all the files you find there.

Restart your PC then reinstall from the original download.

Always, a good, constantly updated virus scanner is always the best defence against this.
 
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